Description
Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.
Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.
Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.
Job Summary
As a Meeting & Events Planner, you’ll be the go-to pro for executing seamless conferences and events within managed meeting spaces. From booking rooms to coordinating AV, catering, and day-of logistics, you ensure everything runs like clockwork — while keeping client satisfaction front and center.
What You’ll Do:
Act as the main point of contact for event planning and execution
Manage reservations, room setups, AV needs, and catering coordination
Provide on-site support for events and liaise with internal teams (facilities, guest services, janitorial, etc.)
Communicate effectively across channels to keep stakeholders informed
Track meeting space usage, provide suggestions for optimization, and follow up for feedback
Handle event walkthroughs, pre-cons, cancellations, and last-minute changes like a pro
Ensure event spaces are clean, functional, and ready to impress
The Ideal Fit:
Proactive, resourceful, and thrives in fast-paced environments
Obsessed with the details and delivering top-notch service
Takes ownership and follows through — no hand-holding required
Knows how to keep things running smoothly while keeping clients happy
Passionate about hospitality and elevating the guest experience
Apply to Rapport today!
Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Rapport maintains a drug-free workplace.
Associates in Rapport are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information
Req ID: 1467871
Rapport a specialized division of FLIK Hospitality Group
Requirements
What You Bring:
1+ years’ experience in corporate or conference event planning
Strong organizational chops and the ability to multitask under pressure
Excellent communication skills — written, verbal, and interpersonal
Tech savvy (Google Suite, reservation systems; AV knowledge is a bonus)
Positive, can-do attitude and natural rapport-building skills
Comfortable lifting up to 50 lbs. and being on your feet most of the day
Willingness to flex hours based on client and event needs
