Description

Summary

Serenely located within the historic Kansas City Club building, this premier Kansas City destination seamlessly combines the old-world charm of a historic social club with modern luxury and elegance. Drawing on over 100 years of history as the premier social meeting place, Hotel Kansas City provides a truly unique setting for memorable events, as well as inventive dining and nightlife.

In addition to the hotel's 144 guest rooms are the Town Company, a Farm-to-Table restaurant; Nighthawk, a live music venue and cocktail bar; The Lobby Market, a breakfast and coffee café; and The Classic, a lobby lounge and bar that brings locals and guests together for impromptu mingling. For the event minded guests, there is 20,000 feet of meeting space that includes impressive historic ballrooms and a 3,000 square foot rooftop event patio.

About the Assistant Director of Events position:

Reporting to the Director of Sales, Marketing & Events and managing direct reports, the Assistant Director of Events assists in managing overall Event Sales and Event Planning standards. Areas of emphasis include strong relationship building and collaboration with operations, culinary and service teams, on-going training of staff, achieving individual booking goals and overall responsibility for achieving property Event goals.

This position works primarily Monday - Friday but flexibility for variable hours including evenings and weekends based on business needs is required.

Essential Duties & Responsibilities:
• Positive, approaching work relationships with an empathy-forward mindset, and contributing to strong team morale
• Customer Focused: gains insights into guest needs, identifies opportunities that benefit the guest, builds and delivers solutions that meet customer expectations
• Plan, up sell and detail programs with clients including; verification and modification of space requirements, times, equipment, menus, themes, decorations, etc.
• Communicate requirements of clients to all hotel departments through event resumes, event orders, pre-convention meetings with clients, internal departmental meetings, and event order meetings.
• Forecast banquet food and beverage revenues.
• Monitor and control individual event budgets and details to maximize revenues and minimize expenses while ensuring delivery of a quality product.
• Professionally represent the department and the hotel by participating in and or conducting client and industry functions, tours for contracted groups, planning meetings, tastings, pre and post-convention meetings, industry events, client entertaining etc.
• Develop and maintain positive relationships with vendors and suppliers who provide services to the groups and to the hotel.
• Maintain or exceed budgeted sales and profits in all event areas
• Assist in developing and implementing effective marketing plans for generating Event revenues
• Experience evaluating each piece of event business to ensure business can be properly serviced, and assigned appropriately
• Develops effective and collaborative relationships with internal and external stakeholders
• Work closely with Chef on pricing specialty menus
• Work closely with Banquet and Set-Up Managers and their team to create and ensure quality levels are being met on a daily basis as well as enhancing overall banquet set-ups
• Assists in leading the Events team to build long-term, value-based customer relationships that enable achievement of hotel Event sales objectives
• After the conclusion of meetings, review bill and post conference reporting with meeting planner.
• Provide a service culture that generates positive event satisfaction, sustained revenue achievement, and excellent internal communications
• Perform other duties as assigned.

Qualifications

• 4 years of progressive hotel Event Planning experience (preferably Hyatt brand)
• Service oriented style with professional presentation skills
• Exceptional organizational and project management skills

• Great communicator (written and verbal), listener, and does not lose eye for detail
• Proven ability to work through and/or resolve conflict with urgency, integrity, and care, while sustaining collaborative and respectful working relationships with coworkers

• Capable of producing consistent results in a timely manner, while managing competing priorities using available resources and support

• Proficiency with computers and software systems including but not limited to data entry, word processing and spreadsheets (Microsoft Office), collaboration and virtual meeting tools (MS Teams, Slack), and other event planning software
• Ability to lift, push, pull up to 10 - 15 lbs., in an office environment setting, as well as traverse multiple levels of the building via stairs or elevator

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We offer excellent benefit!
• Free room nights, Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental, Vision, 401K at 30 days of employment!
• Life and Disability Insurance
• 401K with company match
• Generous Paid Time Off
• Paid Family Bonding Time and Adoption Assistance
• Employee Stock Purchase Plan
• Tuition Reimbursement Program