Description

Summary

Serenely located within the historic Kansas City Club building, this premier Kansas City destination seamlessly combines the old-world charm of a historic social club with modern luxury and elegance. Drawing on over 100 years of history as the premier social meeting place, Hotel Kansas City provides a truly unique setting for memorable events, as well as inventive dining and nightlife.

In addition to the hotel's 144 guest rooms are the Town Company, a Farm-to-Table restaurant; Nighthawk, a live music venue and cocktail bar; The Lobby Market, a breakfast and coffee café; and The Classic, a lobby lounge and bar that brings locals and guests together for impromptu mingling. For the event minded guests, there is 20,000 feet of meeting space that includes impressive historic ballrooms and a 3,000 square foot rooftop event patio.

POSITION SUMMARY:

Reporting to the Associate Director of Events, the Event Planning Manger acts as the liaison between client events, and the hotel departments that support their successful execution. This role involves building strong relationships with booked clients, sales managers, vendors and community partners, while maintaining Hyatt's brand of service and professionalism.

Collaboration with operations, culinary, and service teams is essential to deliver seamless, memorable experiences that drive repeat and referral business.

This position works primarily Monday - Friday but flexibility for variable hours including evenings and weekends based on business needs in required.

ESSENTIAL DUTIES & RESPONSIBILITIES:
• Positive, approaching work relationships with an empathy-forward mindset, and contributing to strong team morale
• Customer Focused: gains insights into guest needs, identifies opportunities that benefit the guest, builds and delivers solutions that meet customer expectations
• Must enjoy working with and producing results in the Wedding market, as well as all other market segments.
• Plan, up sell and detail programs with clients including; verification and modification of space requirements, times, equipment, menus, themes, decorations, etc.
• Communicate requirements of clients to all hotel departments through event resumes, event orders, pre-convention meetings with clients, internal departmental meetings, and event order meetings.
• Forecast banquet food and beverage revenues.
• Monitor and control individual event budgets and details to maximize revenues and minimize expenses while ensuring delivery of a quality product.
• Professionally represent the department and the hotel by participating in and or conducting client and industry functions, tours for contracted groups, planning meetings, tastings, pre and post-convention meetings, industry events, client entertaining etc.
• Develop and maintain positive relationships with vendors and suppliers who provide services to the groups and to the hotel.
• After the conclusion of meetings, review bill and post conference reporting with meeting planner.
• Provide a service culture that generates positive event satisfaction, sustained revenue achievement, and excellent internal communications
• Perform other duties as assigned.

We offer excellent benefits!

o Free room nights, Discounted and Friends & Family Room Rates

o Medical, Prescription, Dental, Vision, 401K at 30 days of employment!

o Life and Disability Insurance

o 401K with company match

o Generous Paid Time Off

o Paid Family Bonding Time and Adoption Assistance

o Employee Stock Purchase Plan

o Tuition Reimbursement Program

Qualifications

QUALIFICATIONS & EXPERIENCE
• Minimum 2 years' Event Planning experience, preferably in the hotel or comparable industry.
• Ideally, demonstrated experience with Event Planning in the wedding market.
• Exceptional organizational and project management skills
• Great communicator (written and verbal), listener, and does not lose eye for detail
• Proven ability to work through and/or resolve conflict with urgency, integrity, and care, while sustaining collaborative and respectful working relationships with coworkers

• Capable of producing consistent results in a timely manner, while managing competing priorities using available resources and support

• Proficiency with computers and software systems including but not limited to data entry, word processing and spreadsheets (Microsoft Office), collaboration and virtual meeting tools (MS Teams, Slack), and other event planning software
• Ability to lift, push, pull up to 10 - 15 lbs., in an office environment setting, as well as traverse multiple levels of the building via stairs or elevator

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.