Description

Summary

Event Services Manager (Department Head)

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who focus on providing efficient service and meaningful experiences.

This person is responsible for effectively managing the daily functions of the Event Services Department at the hotel. This includes providing support, guidance, and motivation to Banquets, Event Setup, and Event Beverage towards achieving exceptional guest service and meeting planner satisfaction results.

Responsibilities include training and scheduling of staff, proactively reviewing equipment needs and meeting space maintenance, developing innovative and creative décor for event space. This person works and communicates closely with all hotel departments to ensure a successful and effective event resulting in a positive guest and colleague experience .

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

The starting salary is $70,600.00 for this position that Andaz West Hollywood reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

Qualifications

• Full Time Management Position that requires full flexibility, including the ability to work weekends and holidays and a varied schedule
• A true desire to understand and anticipate the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Must be proficient in general computer knowledge
• Candidates should be extremely creative, innovative, detail oriented and organized
• Hotel experience and a thorough understanding of all levels of banquet service
• Previous experience as a Event Services Manager/Assistant, Event Services Captain or Event Services Supervisor preferred
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, strong developer and trainer and effective in providing exceptional customer service